Shipping Policy
Shipping
We ship our bridal veils and wedding accessories worldwide. All orders are shipped with tracking via reliable courier services DHL and UPS.
Processing Time
Standard processing time is 3-5 business days. For personalized items, processing time may take up to 7-10 business days. Exact timelines are indicated on each product page.
Delivery Time
Delivery takes 3-12 business days depending on your location and selected shipping method.
Shipping Methods
Poland:
- Standard shipping: 3-5 business days
- Express shipping: 3-4 business days
European Union:
- Standard shipping: 5-10 business days
- Express shipping: 3-7 business days
International (USA, Canada, Australia, and other countries):
- Standard shipping: 7-12 business days
- Express shipping: 3-7 business days
Shipping Costs
Shipping costs are calculated automatically at checkout based on your location and selected shipping method. We offer free shipping on orders over $150 within the EU.
Order Tracking
Once your order ships, you will receive a tracking number via email. You can track your package in real-time to see its current location.
Customs Duties & Taxes
For orders within the EU, all taxes and duties are calculated and paid at checkout — you won't need to pay anything additional upon delivery.
For international orders outside the EU, the customer is responsible for any customs duties, taxes, or fees that may be charged in the destination country. These charges are not included in the product price or shipping cost.
Shipping Issues
If your order hasn't arrived within the expected timeframe or you're experiencing delivery issues, please contact us at info@tatianabride.com and we'll help resolve the matter.
Wedding Orders
If you need your veil by a specific wedding date, we recommend placing your order well in advance and selecting express shipping. We'll do everything possible to ensure your order arrives on time for your special day.
For any shipping questions, please don't hesitate to reach out — we're always happy to help!